Digital Account Executive/Manager
Thrive Talent has an exciting opportunity to join an award winning Marketing company on the outskirts of Exeter. They are currently seeking to recruit a Digital Account Manager or Executive to join them on a permanent basis. The main responsibility of this role is to manage and run the day-to-day delivery and requirements of their clients. You will report directly to the Digital Operations Manager and work within the Account Management team which currently has 5 other members in.
Although previous experience of working within a digital or marketing environment is desirable it is in no way essential. The suitable person for this position however must have previous experience of an Account Manager position and a strong focus on customer service with the ability to work in a team focused environment.
Other key attributes required:
Excellent time management skills
Flexibility to work out of office hours to meet clients' needs
Strong communication skills and an ability to articulately discuss issues both by phone and email
Honest and transparent approach to your work
Problem solve and an ability to effectively present solutions
To take full ownership of clients campaigns and manage the full workflow lifecycle whilst always keeping the client informed and to promote complete transparency
To work closely and effectively with other departments of the business to give the best possible services to the client
To use SFTP to upload and download data files efficiently, accurately within recognised compliance guidelines
To work in complete partnership with other Digital Account Managers within the team, assisting them with their activity as and when required
To attend, prepare for and participate in one-to-one/team meetings that will review/guide performance
To ensure that day-to-day activity is operated in line with client or internally defined processes, procedures and SLAs
Thrive Talent is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. Thrive Talent is an Equal Opportunities employer and we encourage applicants from all backgrounds.